Refund policy

All products at bige.co are digital. Here’s how refunds work.

Digital products (Blueprints, packs, downloads)
Because you get instant access to digital files, all sales are final once the product has been downloaded or accessed. If you bought the wrong product by mistake and haven’t downloaded it yet, email us within 7 days and we’ll sort it out.

Problems with your order
If a file won’t download, is broken, or isn’t what was described, email us and we’ll fix it or make it right. No hoops.

1-on-1 consultations
Need to reschedule? Give at least 24 hours notice and we’ll find a new time. Cancellations made at least 24 hours before your session get a full refund. Missed sessions or cancellations with less than 24 hours notice are non-refundable.

Contact
Questions about an order? Email info@bige.co and include your order number.